Blogger and Disqus work well together – once you’ve got it configured correctly.

I recently posted about changing Timbo On Tech over to the Disqus comments system.

I’m happy to report that it is working well.
I’m not sure whether I am receiving any more comments than before, but the quality of comments appears to be going up and I since the change, I have had zero spammers (long may that continue).

Installing Disqus into Blogger was simple and it was up and working within a few minutes.
However, I did come across a couple of minor issues in the first 2 – 3 weeks, which might catch other people out, so I thought I would share them here.
Photo credit: MBE Small Business Stakeholder Meeting (cropped), courtesy Flickr.

Blog Author (Me) Appearing As The Commenter

I noticed the first issue when I was sent my first automated e-mail from Blogger to say that I had received a comment.
Although the comment was clearly from someone else, Blogger thought that I had written it.
I checked new comments in the Disqus dashboard and Disqus knew it was me, so what was going on?
It turned out that the problem was due to my Blogger comments settings, which were somehow interfering with the synchronisation between the two.
To correct this, all I had to do was update the Blogger setting for “Who can comment?” to “Anyone – includes anonymous users” (see screenshot below).

Blogger Settings
This seems a little counter-intuitive to me, but it works.
I must also report that Disqus support were good, responding reasonably quickly when I emailed them about it.
They also took the extra step of updating their online help.

Merging With My Own Comments

Disqus is an interesting system, because as well as providing an administrative interface for blog writers, it also provides a central location to view all your comments as a reader.
I was keen to see how this would work, as I regularly comment on Squidoo as well as on other blogs where Disqus is also used.
Once again, the initial setup was simple enough: I went to my account profile and checked the Merging section (see help article).
Sure enough, there were some comments listed there, so I clicked the button and a short while later, all my blog comments were listed in my profile.
…Except for my Squidoo comments.
Initially, Disqus support indicated that there was no way to merge in those comments.
They thought that it was because Squidoo was hosted within WordPress, but with its own authentication method.
So I thought that was that. – Not terrible, slightly irritating, but liveable.

Fix My Comments

To their credit and unprompted, Disqus support came back to me several weeks later with a solution:
The issue was that the merging of profiles is based on e-mail address – and I had registered with Squidoo under a different e-mail to the one I use for Blogger.
The fix was simple:
1. Temporarily change my Disqus profile to the “Squidoo” e-mail
2. Validate the address via the automated e-mail from Disqus
3. Go to my Disqus profile and perform the Merge
4. Change the e-mail address back to the original and re-validate
Worked first time!
Have you had any issues integrating Disqus into Blogger?

What did you encounter and how did you fix it?

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